Privacy Policy

ONE TURN TRAVEL 158 PTY LTD is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or website.

1. Information We Collect

We may collect personal information such as:

– Name, address, email, and phone number

– Payment details (e.g., credit card or banking information)

– Passport or identification details (for travel purposes)

– Special preferences (e.g., dietary requirements, accessibility needs)

2. How We Use Your Information

– To process bookings and provide the agreed travel services

– To communicate with you regarding your booking and related services

– For marketing purposes, including special offers or promotions, with your consent

– To comply with legal obligations or respond to lawful requests from authorities

3. Sharing Your Information

We do not sell or share your personal information with third parties except:

– When required to provide the agreed services (e.g., hotels, airlines, transport companies)

– To payment processors for completing transactions

– In compliance with legal obligations or if required by authorities

4. Data Security

We implement appropriate security measures to protect your personal data. However, no online data transmission is completely secure, and we cannot guarantee absolute protection.

5. Compliance with the Protection of Personal Information Act (POPIA)

ONE TURN TRAVEL 158 PTY LTD is committed to complying with the Protection of Personal Information Act, 2013 (POPIA). This means that we will:

– Only collect personal information for legitimate business purposes directly related to our services.

– Ensure that your personal information is kept secure and confidential.

– Process your personal information fairly and lawfully, ensuring it is only used for the purposes for which it was collected.

– Allow you access to your personal information and provide the ability to correct or update your details.

– Not share your personal information with third parties without your consent, unless legally required to do so.

By using our services, you consent to the processing of your personal information in accordance with this policy and the provisions of the POPI Act.

Should you have any concerns or wish to exercise your rights under POPIA, please contact us at info@oneturntravel.com

6. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at info@oneturntravel.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.